FAQ

Frequently Asked QuestionsQ If I need a bid on recycling re-roofing waste materials what do I need to do?
A We only need basic information regarding the job you're bidding so we can provide the cost figures you need to include in your bid:

  • Type of membrane
  • Type and thickness of foam
  • Number of squares
  • Job site address and zip code so we can determine logistics costs.

Q Do I call in the job site information to receive my quote?
A You may:

  • Call in the information
  • Return a Quote Form we provide via fax
  • Click on the QuickQuote button on our website and complete the online form.

Q What if the client won't let us take a core sample to determine the type and thickness of the foam?
A Simply provide the square footage and type of membrane and we will estimate the job noting that the estimate is subject to change once we are able to identify the foam type and thickness.

Q What if the foam insulation is tapered?
A Give us the thickest and the thinnest measurement, i.e. it's 2” to 7” and we'll use an average of 4.5”, to determine the estimate from there.

Q How long does it take to get an estimate back?
A Normally about 2 hours, certainly by day's end.

Q When I rip a roof I slice the membrane between the glued seams and either we roll it or fold it and throw it into a dumpster. What's the process if I want to recycle the material?
A It's easy to recycle it. Take the same steps except roll it or fold it and put it on pallets and secure it. Full pallets are simply loaded onto our trucks. Throw the glued seams away.

Q Why do we need to palletize the membrane?
A We found that cost-wise if, you roll it or fold it, and stack the membrane about 3' high you will average between 1,500 lbs and 1,700 lbs per pallet. This maximizes the amount you will fit on each trailer. This helps you use less pallets and less trailers.

Q Why does the membrane have to be secured on the pallet?
A For safety and cost reasons, it is best if the material does not shift during transport. No one likes a big mess. Well palletized material keeps the cost low which benefits you and your customer and keeps the load from being rejected at our recycling facility.

Q You said you only take ballasted and mechanically fastened roof materials?
A Recycling is a multi-step process. When you bring material back to the processing facility to be recycled it has to be free of adhesive, fasteners, rock, wood, and other debris. Contamination by any of these items can hurt our recycling equipment and cause costly down time. However, on some of the other types of roofs you may have layers of foam that can be recycled.

Q Why do you send inspectors to the site?
A We like to refer to them as Field Representatives. We have found that sometimes our sales representatives and the people in the roofing contractor's office talk to each other about the process and understand it, but some times it doesn't get relayed to the roofers in the field that load the trailers. We perform the field visits to ensure that the recycling process proceeds smoothly and cost-effectively for everyone.

Q What if we don't have time to wait for an inspector?
A In some instances call us and send us photos of the load and then we'll provide guidance on how to best handle and load the material for recycling.

Q You said that you don't take fully adhered, reinforced or fleece backed membrane?
A At this time we do not accept those membrane types due to the cross contamination of the materials. As we explore other end markets we hope to find future applications that might be able to use these materials.

Q Do we have to palletize the foam?
A While not required, most roofers have found using pallets to be beneficial during the stacking, lifting and loading process.

Q How do we load the foam insulation?
A Simply stack the foam up on the roof. Drop one stack on the ground at the back of the trailer to use as a loading platform. Drop the rest of the stacks and slide them in the trailer. If you're using a flatbed just lower the stacks on to the trailer and load foam material to a maximum height of 8 feet, i.e. from trailer deck to top of each stack.

Q What if I need a lot of trailers?
A No matter the size of the job or the number of trailers required, we will work with you to provide services when and where you need them. In general, we ask that you give us 24 to 48 hours notice if possible.

Customer Satisfaction

To insure customer satisfaction, Nationwide Foam Recycling sends a Field Representative to each job site to confirm that the foam removal and loading is proceeding smoothly.

The Field Representative also performs a basic inspection of the foam coming off the roof. This enables us, based upon the type of foam, to send the material to the appropriate Nationwide Foam Recycling destination facility for reprocessing.
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